Posts by Mollymauk

    Good Morning!


    gilbelletje ,

    at the moment (due to the time of year) there aren't many videos in the pool to choose from, however, there should still be videos showing up for you (in some cases the ads are in the form of banners instead which you can skip after a few seconds), however it also depends on how many videos you've been already watching. I, too, had problems getting my videos to start the other day after I've already watching a lot (via the association widget). In most cases trying to reload the videos did work for me in the end, though.


    SweetBicard ,

    what I said about the videos above should also apply to your case! In any way, I am sorry that you have problems playing videos! If you're not playing PTR3 (festival server PTR) you won't receive any Gold per round. For the regular PTR we changed the rules a while ago to only receiving 8k at the beginning of the round instead of getting 2k at the start of each era.


    I hope that helps.


    Kind Regards,

    Mollymauk

    Vielen Dank Euch zwei. :)

    LeoString , bei Dir habe ich gerade eben mal einen Blick reingeworfen, danke dafür, und auch ich kann den Chat über Deinen Account nicht öffnen, dadurch konnte ich einen Error Code produzieren, der den Devs hoffentlich hilft herauszufinden wo es hakt.

    Lange Rede, kurzer Sinn: Ich hab's jetzt so weiterleiten können und wir arbeiten dran.

    Haltet mich dennoch gerne auf dem Laufenden falls sich etwas Neues ergibt.

    Leider kann ich Euch auch zur Zeit noch kein Workaround anbieten, aber ich sehe was ich tun kann.


    Liebe Grüße,

    Mollymauk

    Guten Morgen zusammen,


    erste Frage: Lässt sich der Chat nun wieder bei allen öffnen, oder gibt es diesbezüglich noch Probleme?

    Und nächste Frage: Könnte es sein, dass Ihr für längere Zeit in einem anderen Tab aktiv wart bevor das Problem aufgetreten ist? Wir werden auf jeden Fall weiter an dem Bug dran bleiben, deshalb wäre es hilfreich wenn Ihr das weiterhin mit so vielen Informationen wie möglich hier melden könntet!

    Vielen Dank für Eure Mithilfe. :)


    Liebe Grüße,

    Mollymauk

    Would you DARE speak english?

    They were wondering if we were still going to fast-forward PTR3.

    But on another note: You're right. It would be great if you all would pay a little more attention on in which thread you're posting about which topic to keep the forum more organized and make it easier for all of you to find answers to your questions.

    Thanks in advance.


    Kind Regards,

    Mollymauk


    Edit: I am not at all blaming Rainer Zufall for making a mistake I was just using this case to make a remark on something that has already been bugging me before. Please be nice to one another. And stay on topic, that's all. :)

    Guten Abend,


    ich habe mir das grad selbst mal angesehen und bei mir funktioniert der Chat einwandfrei. Da es aber öfters mal Probleme diesbezüglich gibt werde ich es auf jeden Fall im Auge behalten. Danke für die Meldung!

    Fall möglich meldet Euch am besten nochmal mit einem Statusupdate: Öffnet sich der Chat mittlerweile? Oder besteht das Problem weiterhin?


    Liebe Grüße,

    Mollymauk

    Good morning everyone,


    if videos still won't work for you after restarting them (sometimes it helps to just close the video and then press restart on the window that pops up), what we recommend is to try and delete your cache and/or cookies. In some cases that might help.


    Kind Regards,

    Mollymauk

    Hey GhettoGöre,


    Thanks for the report!

    However, I checked your account and I can't find a payment of 1.000.000$. Maybe you didn't take the upgrades of your buildings into account?

    I've sent you a PM with your Resource Action log for further clarification.


    Kind Regards,

    Mollymauk

    Dear PTR3 players,


    I will fast-forward PTR3 by 2 days today at 11 UTC+1. As usual there will be compensation for the lost login bonuses.


    Greetings,

    your Rail Nation-Team


    +++


    Liebe PTR3-Spieler,


    ich werde den PTR heute um 11 Uhr UTC+11 um 2 Tage vorspulen. Wie üblich wird es wieder einen Ausgleich für die verlorenen Login-Boni geben.


    Liebe Grüße,

    euer Rail Nation-Team

    Hi Nadin,


    thanks for the report! However, we're already aware of this bug and it will be fixed with the next update probably within next week.
    What you can do to bypass the bug is unlocking the speed upgrade for the Ajax and it should automatically unlock the Osiris.

    We apologize for this inconvenience.


    Kind Regards,

    Mollymauk

    Hi Babe,


    danke für Deine Meldung!

    Kann es sein, dass Du davor sehr lange eingeloggt warst? Da kann es öfters mal vorkommen, dass die Timer etwas unzuverlässig sind. Wir empfehlen immer einmal kurz vor dem Bieten zu refreshen, aber natürlich sollte das trotzdem nicht vorkommen und ich werde den Bug auf jeden Fall eintragen. (Wird allerdings vermutlich nicht so einfach zu reproduzieren sein.)


    Herzliche Grüße und Dir auch einen guten Rutsch,

    Mollymauk

    Alright, thanks for getting back to me right away and yes I could open the link now.

    This bug is already familiar to us, but we weren't able to reproduce it so far, but I re-opened the issue so the devs will have a look at it again.


    Kind regards,

    Mollymauk

    Hey Dude,


    thanks for letting us know!

    Could you tell me if you just leveled up your headquarters? As in, could it be that you bought the extra worker slot with gold and then leveled up your headquarters while already having 3 workers?

    Thanks in advance for reporting back!


    Kind regards,

    Mollymauk


    PS: The link you sent didn't work for me, could you just attach the screenshot (I suppose it's a screenshot?) to your post?

    Hey,


    alles klar, dann hab ich Dich gefunden. (War bloß irritiert, weil das hier das Unterforum für Bugs in PTR2 ist. ;))


    Habe Dich nun manuell aus der GS gelöscht, Du bist also frei Dich nun einer anderen Gesellschaft anzuschließen. Ich werde den Bug aber auf jeden Fall weiter im Auge behalten, damit wir ihn endlich ein für alle mal eliminieren können.


    Liebe Grüße,

    Mollymauk

    Hey Perdita,


    First, the 2000 gold spent on the PTR servers to enter the festival PTR server were refunded to you.

    Regarding "this not being interesting for the live servers": You are right. Whatever you gain on PTR has no effect on your live account due to the fact that they're set up exclusively for testing purposes.


    The benefits of playing PTR are:

    - 8000 gold each round to spend on PTR only as a thank-you gift from us to you for helping us test these servers and report back bugs so we'll be able to fix them before they go live

    - you will be able to experience updates and events such as the winter market or now the festival server before the players on live will


    However, the game on a PTR server isn't intended to be the "real Rail Nation experience". We reserve the right to foward or end servers prematurely for however we see it fits our testing purposes best.


    That being said, we appreciate all of you for playing PTR and helping us out. We just wish for you to understand that you will never have the same experience on PTR as you do on the live servers, since this has never been our intention in the first place.

    I hope I could clear that up for you.


    Kind regards,

    Mollymauk

    Hey Kruemel,


    thanks for reporting back!

    We're already working on this and it should be fixed with the next update somewhen within next week. To allow the players on PTR3 to work around this issue we added 84 research points to your research point balance.


    Kind Regards,

    Mollymauk

    Dear PTR3 players,


    I will fast-forward PTR3 by 2 days today at 12 UTC+1.


    Greetings,

    your Rail Nation-Team


    PS: There will be a compensation for the log in bonus again, don't worry.


    +++


    Liebe PTR3-Spieler,


    ich werde den PTR heute um 11 Uhr UTC+12 um 2 Tage vorspulen.


    Liebe Grüße,

    euer Rail Nation-Team


    PS: Keine Sorge: Für den Login Bonus wird es natürlich wieder einen Ausgleich geben.