Log in not possible / Probleme beim Login

Loginprobleme scheinen behoben zu sein ... zumindest derzeit!

Quote from Pia_BF

Hei Fabio56 I just talked with our Techsupport and you data display that there is a huge package loss at some points between our servers and your computer.
It is probably known that the french network talia makes problems to connect to our game. This is definitely something that prevents you from logging in to the game. This can sometimes go better and sometimes worse.

The support gave me some advise that I could give you.

1. You could try if it helps to set up an open DNS for example this one Public DNS | Google Developers this might help to prevent the package losses and stabilize the connection.

2. Package losses could also be caused by a bad internet connection in general, or due an active VPN connection or a Proxy. If you use something like this, you should try to deactivate it while playing.

In general if there is any package loss in the connection between you computer and our game servers, caused by whatever, it causes great problems in the game.

Please give me feedback if this helps with your problems.

Greetings,

Pia

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Hello Pia,

Thank you for all this very interesting information, I keep it preciously.

It seems that with the last update of PTR1 and 3 the problem has been solved. I'm watching this closely!

Thank you for your work and your responsiveness.

Regards,

Fabio56

Hei Carly

do you have still have this problem on PTR3? and also still on PTR1?

Greetings,

Pia

i can not even get lobby to load up.

mine is working again now

Hello all, we had a short down on PTR off about 30 minutes because of some minor technical changes.

The login to the lobby and the game should now work as normal.
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