PTR2 no access

  • Hello together! I merged the threads with the same topic together.

    We need to find out why some of you can't log in.

    It's just a problem for a few players, not for all.

    So maybe you could give as some informations.

    Wich browser do you use? and wich version of the browser?

    Are you preregistered for the server? Or not? With association or without?


    Greetings,

    Pia

  • can't enter PTR2, get a black screen.


    use Chrome Versie 75.0.3770.100 (Officiële build) (64-bits)

    have preregistration And association

  • Could someone of you open the browser console when you try to log in and send me screenshots of the console and network when it stops loading and nothing happens there anymore? so we could know on wich point the loading stops. That would be nice. It may could help to identify where the problem is.

  • Mixed Content: The page at 'https://ptr1.rail-nation.com/web/?key=eeda7cb18d6bdfaf6a8d31f93d63f88c&msname=msid' was loaded over HTTPS, but requested an insecure stylesheet 'http://www.railnation.de/wp-content/themes/railnation/css/mellon.css'. This request has been blocked; the content must be served over HTTPS.....this is one of the 3 errors dev tools is telling me about on ptr 1..on ptr2 it shows over 500 errors

  • Hello together!

    So we hopefully found the root of the evil and it really seems to be the language of the browser.

    We fixed it and it will be on PTR with the next update.

    Until then you could try out to change your brwoser language to german if possible and enter the PTR servers. After the first login it should also work again with the browser in your native language.


    Greetings,

    Pia

  • here are errors my browser caught I am using Chrome Version 75.0.3770.100 (Official Build) (64-bit)


    Uncaught TypeError: Cannot read property 'code' of undefined

    at new com_traviangames_railnation_startflow_language_LanguageModule (mainlinehaxern.js:336199)

    at com_traviangames_railnation_startflow_StartFlowCtrlDesktop.handleModuleEvent (mainlinehaxern.js:332223)

    at com_traviangames_railnation_startflow_account_AccountModule.onGetProfile (mainlinehaxern.js:332905)

    at system_network_Request.f [as mSuccessCB] (mainlinehaxern.js:483724)

    at system_network_Request.handleSuccess (mainlinehaxern.js:459924)

    at system_network_Request.onReceive (mainlinehaxern.js:459960)

    at openfl_events__$EventDispatcher_Listener.f [as callback] (mainlinehaxern.js:483724)

    at openfl_net_URLLoader.__dispatchEvent (mainlinehaxern.js:1279)

    at openfl_net_URLLoader.dispatchEvent (mainlinehaxern.js:1184)

    at mainlinehaxern.js:422893


    Uncaught TypeError: Cannot read property 'h' of undefined

    at system_lang_LocalisationManager.exists (mainlinehaxern.js:234444)

    at Function.system_lang_Locale.exists (mainlinehaxern.js:233583)

    at Function.system_lang_Locale.translate [as sTranslateFunction] (mainlinehaxern.js:233509)

    at Function.system_gui_fxUI_FXUI.get_translate (mainlinehaxern.js:451665)

    at system_gui_fxUI_FXText.get_displayText (mainlinehaxern.js:450702)

    at system_gui_fxUI_FXText.calc (mainlinehaxern.js:450728)

    at system_gui_fxUI_FXText.update (mainlinehaxern.js:109583)

    at system_gui_fxUI_FXText.update (mainlinehaxern.js:451031)

    at system_gui_fxUI_FXGroup.update (mainlinehaxern.js:109598)

    at com_traviangames_railnation_startflow_loadingBackground_screens_GameLoadingScreen.update (mainlinehaxern.js:109598)



    Uncaught TypeError: Cannot read property 'h' of undefined

    at system_lang_LocalisationManager.exists (mainlinehaxern.js:234444)

    at Function.system_lang_Locale.exists (mainlinehaxern.js:233583)

    at Function.system_lang_Locale.translate [as sTranslateFunction] (mainlinehaxern.js:233509)

    at Function.system_gui_fxUI_FXUI.get_translate (mainlinehaxern.js:451665)

    at system_gui_fxUI_FXText.get_displayText (mainlinehaxern.js:450702)

    at system_gui_fxUI_FXText.calc (mainlinehaxern.js:450728)

    at system_gui_fxUI_FXProgressBar.updateAnchor (mainlinehaxern.js:107939)

    at system_gui_fxUI_FXProgressBar.calc (mainlinehaxern.js:108137)

    at system_gui_fxUI_FXProgressBar.calc (mainlinehaxern.js:449323)

    at system_gui_fxUI_FXProgressBar.update (mainlinehaxern.js:109583)

  • Thank you for the additional informations!

    I added them to our bug case so our devs could take a look on it :)


    Greetings,

    Pia

  • I use Firefox/Chrome/Edge browser and i have the same problem.

    I'm pre registered in Dallas, but I'm not going over a black screen.


    Greetings

  • Code
    1. PTR 1 and 2 dead in both Google and Firefox is far from being an exception is a lot of us, not loading the game getting stuck in recording
  • Hi, the new lobby looks nice but still unable to access PTR2, where I had preregistered. Cleared caches & cookies as suggested. Doesn't work with Firebox nor Safari. PTR1 I haven't tried because not interested. PTR3 seems to be working fine