Internal Server Error - Report thread

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  • Under this thread please insert the error messages, which you can now copy to PTR if you have an Internal Server Error.


    IMPORTANT INFORMATION we need:


    - On which server did the error occur?

    - What did you do before? (e.g. schedule set via the schedule calculator, city window opened, building XY extended)

    - The error message copied in the game

    All information as accurate as possible.


    Unfortunately, we can't do anything about all errors that cause an Internal Server Error at the moment, but we want to use this thread to try to filter out the messages that we can actually do something about.

    Thank you!

  • On PTR1, tried to move the map:


    Error (GUI:get local pc time: Fri Apr 5 18:05:58 GMT+0200 2019 ) Body:

    {"line":133,"file":"/var/www/rail-nation.com/ptr1.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php","message":"rpc call failed (rts/cs)","trace":"#0 /var/www/rail-nation.com/ptr1.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php(47): browsergame\\rpc\\RPCClient->internalSend('http://meta-ptr...', '[\"3811697\"]', true)\n#1 /var/www/rail-nation.com/ptr1.rail-nation.com/gameserver/railnation/interfaces/GUIInterface.php(54): browsergame\\rpc\\RPCClient->send('AccountInterfac...', 'getGoldShopBonu...', Array)\n#2 [internal function]: railnation\\interfaces\\GUIInterface->get()\n#3 /var/www/rail-nation.com/ptr1.rail-nation.com/gameserver/browsergame/rpc/RPCServer.php(157): call_user_func_array(Array, Array)\n#4 /var/www/rail-nation.com/ptr1.rail-nation.com/gameserver/web/rpc/flash.php(45): browsergame\\rpc\\RPCServer->handleRequest(Object(browsergame\\rpc\\request\\Flash), Object(browsergame\\rpc\\response\\Flash))\n#5 {main}","number":40,"type":"browsergame\\exceptions\\InternalServerError"}

    params: []


    regards,

    Nina

  • Error (Train:getMinTrainInfo local pc time: Tue May 21 14:25:26 GMT+0300 2019 ) Body:

    {"number":40,"type":"browsergame\\exceptions\\InternalServerError","file":"/var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php","message":"rpc call failed (rts/cs)","trace":"#0 /var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php(47): browsergame\\rpc\\RPCClient->internalSend('http://rts01.2....', '[\"8b6ca9d1-0c98...', true)\n#1 /var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/railnation/interfaces/TrainInterface.php(523): browsergame\\rpc\\RPCClient->send('Train', 'GetMinTrainInfo', Array)\n#2 [internal function]: railnation\\interfaces\\TrainInterface->getMinTrainInfo('8b6ca9d1-0c98-4...')\n#3 /var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/browsergame/rpc/RPCServer.php(157): call_user_func_array(Array, Array)\n#4 /var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/web/rpc/flash.php(45): browsergame\\rpc\\RPCServer->handleRequest(Object(browsergame\\rpc\\request\\Flash), Object(browsergame\\rpc\\response\\Flash))\n#5 {main}","line":133}

    params: ["8b6ca9d1-0c98-4cf9-931e-1dac5a228097"]

  • On PTR4, scheduled a Pax train with schedule assistant from city. The chosen schedule was perhaps on 3rd page of offered schedules.


    Error (Profile:getProfile local pc time: Wed Aug 14 14:53:59 GMT+0100 2019 ) Body:

    {"trace":"#0 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php(47): browsergame\\rpc\\RPCClient->internalSend('http://meta-ptr...', '[\"3811275\"]', true)\n#1 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/railnation/interfaces/ProfileInterface.php(245): browsergame\\rpc\\RPCClient->send('AccountInterfac...', 'getUserInfo', Array)\n#2 [internal function]: railnation\\interfaces\\ProfileInterface->getProfile('e3685351-4412-0...')\n#3 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCServer.php(157): call_user_func_array(Array, Array)\n#4 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/web/rpc/flash.php(44): browsergame\\rpc\\RPCServer->handleRequest(Object(browsergame\\rpc\\request\\Flash), Object(browsergame\\rpc\\response\\Flash))\n#5 {main}","line":133,"message":"rpc call failed (rts/cs)","type":"browsergame\\exceptions\\InternalServerError","number":40,"file":"/var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php"}

    params: ["e3685351-4412-0023-8a63-627e76bfc4ef"]


    Thom

  • On PTR4,


    Trying to think about next offline good, so was looking at the megacity information, hovering over factorys, and looking at recent online calls in the city forum to find out who is calling at the moment for discussion.


    Error (Train:getMinTrainInfo local pc time: Tue Aug 20 07:39:23 GMT+0100 2019 ) Body:

    {"trace":"#0 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php(47): browsergame\\rpc\\RPCClient->internalSend('http://rts01.4....', '[\"a03dafc8-f714...', true)\n#1 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/railnation/interfaces/TrainInterface.php(526): browsergame\\rpc\\RPCClient->send('Train', 'GetMinTrainInfo', Array)\n#2 [internal function]: railnation\\interfaces\\TrainInterface->getMinTrainInfo('a03dafc8-f714-4...')\n#3 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCServer.php(157): call_user_func_array(Array, Array)\n#4 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/web/rpc/flash.php(44): browsergame\\rpc\\RPCServer->handleRequest(Object(browsergame\\rpc\\request\\Flash), Object(browsergame\\rpc\\response\\Flash))\n#5 {main}","line":133,"message":"rpc call failed (rts/cs)","type":"browsergame\\exceptions\\InternalServerError","number":40,"file":"/var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php"}

    params: ["a03dafc8-f714-46ef-9326-f765427d55b3"]

  • PTR4,


    At a megacity, scrolling down to the half waiting time button (non-centered windows)


    Error (Train:getMinTrainInfo local pc time: Tue Aug 20 23:51:44 GMT+0100 2019 ) Body:

    {"trace":"#0 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php(47): browsergame\\rpc\\RPCClient->internalSend('http://rts01.4....', '[\"a4bd3346-112f...', true)\n#1 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/railnation/interfaces/TrainInterface.php(526): browsergame\\rpc\\RPCClient->send('Train', 'GetMinTrainInfo', Array)\n#2 [internal function]: railnation\\interfaces\\TrainInterface->getMinTrainInfo('a4bd3346-112f-4...')\n#3 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCServer.php(157): call_user_func_array(Array, Array)\n#4 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/web/rpc/flash.php(44): browsergame\\rpc\\RPCServer->handleRequest(Object(browsergame\\rpc\\request\\Flash), Object(browsergame\\rpc\\response\\Flash))\n#5 {main}","line":133,"message":"rpc call failed (rts/cs)","type":"browsergame\\exceptions\\InternalServerError","number":40,"file":"/var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php"}

    params: ["a4bd3346-112f-4915-a247-7daddcc32962"]

    Edited once, last by Thom: clarified window mode, for centered windows you don't have to scroll. Was definitely non-centered at the time. ().

  • I was away from the computer for 30minutes, and came back to find this error had occurred shortly after I left:


    Error (Train:getMinTrainInfo local pc time: Wed Aug 21 20:09:50 GMT+0100 2019 ) Body:

    {"trace":"#0 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php(47): browsergame\\rpc\\RPCClient->internalSend('http://rts01.4....', '[\"4ef07a47-e020...', true)\n#1 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/railnation/interfaces/TrainInterface.php(526): browsergame\\rpc\\RPCClient->send('Train', 'GetMinTrainInfo', Array)\n#2 [internal function]: railnation\\interfaces\\TrainInterface->getMinTrainInfo('4ef07a47-e020-4...')\n#3 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCServer.php(157): call_user_func_array(Array, Array)\n#4 /var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/web/rpc/flash.php(44): browsergame\\rpc\\RPCServer->handleRequest(Object(browsergame\\rpc\\request\\Flash), Object(browsergame\\rpc\\response\\Flash))\n#5 {main}","line":133,"message":"rpc call failed (rts/cs)","type":"browsergame\\exceptions\\InternalServerError","number":40,"file":"/var/www/rail-nation.com/ptr4.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php"}

    params: ["4ef07a47-e020-45e5-958d-ac616eee3892"]

  • Received IDR_ERROR_CODE_37, using FireFox 68.0.2 (64 bit). Screen had been idle for about 20 minutes, Industry utilization recalculation had occured while the screen was idle.

  • On PTR2, after purchase the Era package.

    I purchased with EH upgrading 9->10, I had remembered to clear out my research points prior to purchase the era package.

    The only potentially unusual aspect is that my internet connection is unreliable here. And there did seem to be an internet glitch around the same time.


    The era package did correctly send EH to 10->11, and filled up research points. Then I think the error came when I tried to switch to the lab screen, or perhaps was when I tried to assign the RPs.


    Thom


    Error (GUI:get local pc time: Mon Oct 28 14:55:36 GMT+0000 2019 ) Body:

    {"trace":"#0 /var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php(47): browsergame\\rpc\\RPCClient->internalSend('http://meta-ptr...', '[\"3811457\"]', true)\n#1 /var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/railnation/interfaces/GUIInterface.php(54): browsergame\\rpc\\RPCClient->send('AccountInterfac...', 'getGoldShopBonu...', Array)\n#2 [internal function]: railnation\\interfaces\\GUIInterface->get()\n#3 /var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/browsergame/rpc/RPCServer.php(157): call_user_func_array(Array, Array)\n#4 /var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/web/rpc/flash.php(44): browsergame\\rpc\\RPCServer->handleRequest(Object(browsergame\\rpc\\request\\Flash), Object(browsergame\\rpc\\response\\Flash))\n#5 {main}","line":133,"message":"rpc call failed (rts/cs)","type":"browsergame\\exceptions\\InternalServerError","number":40,"file":"/var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php"}

    params: []

  • Fout (TrainSpotter: getWaitingAndCollected lokale pc-tijd: zo 17 nov 12:17:18 GMT + 0100 2019) Body:

    { "Message": "(verborgen)", "file": "/ var / www / rail-nation.com / ptr2.rail-nation.com / gameserver / browsergame / rpc / RPCClient.php", "type": "browsergebaseerde uitzonderingen \\ \\ InternalServerError", "trace": "(verborgen)", "lijn": 133 "nummer" 40}

    params: []

  • Fout (trein: getMinTrainInfo lokale pc-tijd: vr 22 nov 21:22:46 GMT + 0100 2019) Body:

    { "Message": "(verborgen)", "file": "/ var / www / rail-nation.com / ptr2.rail-nation.com / gameserver / browsergame / rpc / RPCClient.php", "type": "browsergebaseerde uitzonderingen \\ \\ InternalServerError", "trace": "(verborgen)", "lijn": 133 "nummer" 40}

    params: ["ba8f5bcf-410d-460b-9d6a-78db1ad1bf19"]

  • Fout (trein: getMinTrainInfo lokale pc-tijd: za 23 nov 09:00:22 GMT + 0100 2019) Body:

    { "Message": "(verborgen)", "file": "/ var / www / rail-nation.com / ptr2.rail-nation.com / gameserver / browsergame / rpc / RPCClient.php", "type": "browsergebaseerde uitzonderingen \\ \\ InternalServerError", "trace": "(verborgen)", "lijn": 133 "nummer" 40}

    params: ["1f541cf8-15c7-492c-8f92-6e5bdcc9fc2e"]

  • Fout (trein: getMinTrainInfo lokale pc-tijd: za 23 nov 18:22:11 GMT + 0100 2019) Body:

    { "Message": "(verborgen)", "file": "/ var / www / rail-nation.com / ptr2.rail-nation.com / gameserver / browsergame / rpc / RPCClient.php", "type": "browsergebaseerde uitzonderingen \\ \\ InternalServerError", "trace": "(verborgen)", "lijn": 133 "nummer" 40}

    params: ["e29d5eb3-261f-4f55-b7d7-b9742bf80348"]

  • PTR2, viewing player list.


    Error (Profile:getProfile local pc time: Sun Nov 24 23:45:13 GMT+0000 2019 ) Body:

    {"trace":"(hidden)","line":133,"message":"(hidden)","type":"browsergame\\exceptions\\InternalServerError","number":40,"file":"/var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php"}

    params: ["6ccd5c51-bc79-6143-29f9-3de7b94f56b1"]

  • on PTR2, redeem 3 coins for RP then try to head to the research screen.


    Error (GUI:get local pc time: Mon Nov 25 14:30:01 GMT+0000 2019 ) Body:

    {"trace":"(hidden)","line":133,"message":"(hidden)","type":"browsergame\\exceptions\\InternalServerError","number":40,"file":"/var/www/rail-nation.com/ptr2.rail-nation.com/gameserver/browsergame/rpc/RPCClient.php"}

    params: []

  • Fout (trein: getMinTrainInfo lokale pc-tijd: di 26 nov. 18:27:11 GMT + 0100 2019) Body:

    { "Message": "(verborgen)", "file": "/ var / www / rail-nation.com / ptr2.rail-nation.com / gameserver / browsergame / rpc / RPCClient.php", "type": "browsergebaseerde uitzonderingen \\ \\ InternalServerError", "trace": "(verborgen)", "lijn": 133 "nummer" 40}

    params: ["0a808739-2f54-440f-b8cc-8a95212ab959"]

  • Fout (trein: getMinTrainInfo lokale pc-tijd: do 28 nov 10:52:15 GMT + 0100 2019) Body:

    { "Message": "(verborgen)", "file": "/ var / www / rail-nation.com / ptr2.rail-nation.com / gameserver / browsergame / rpc / RPCClient.php", "type": "browsergebaseerde uitzonderingen \\ \\ InternalServerError", "trace": "(verborgen)", "lijn": 133 "nummer" 40}

    params: ["d058cfe5-0e7e-4008-8098-0d3f8df97584"]

  • Fout (trein: getMinTrainInfo lokale pc-tijd: vr 29 nov 11:52:04 GMT + 0100 2019) Body:

    { "Message": "(verborgen)", "file": "/ var / www / rail-nation.com / ptr2.rail-nation.com / gameserver / browsergame / rpc / RPCClient.php", "type": "browsergebaseerde uitzonderingen \\ \\ InternalServerError", "trace": "(verborgen)", "lijn": 133 "nummer" 40}

    params: ["e29d5eb3-261f-4f55-b7d7-b9742bf80348"]

  • Fout (trein: getMinTrainInfo lokale pc-tijd: vr 29 nov 18:15:37 GMT + 0100 2019) Body:

    { "Message": "(verborgen)", "file": "/ var / www / rail-nation.com / ptr2.rail-nation.com / gameserver / browsergame / rpc / RPCClient.php", "type": "browsergebaseerde uitzonderingen \\ \\ InternalServerError", "trace": "(verborgen)", "lijn": 133 "nummer" 40}

    params: ["d058cfe5-0e7e-4008-8098-0d3f8df97584"]

  • Fout (trein: getMinTrainInfo lokale pc-tijd: vr 29 nov 20:33:57 GMT + 0100 2019) Body:

    { "Message": "(verborgen)", "file": "/ var / www / rail-nation.com / ptr2.rail-nation.com / gameserver / browsergame / rpc / RPCClient.php", "type": "browsergebaseerde uitzonderingen \\ \\ InternalServerError", "trace": "(verborgen)", "lijn": 133 "nummer" 40}

    params: ["979bd033-ee39-4d31-b9be-3bfb785a652c"]