Problems with bonus videos - Report thread

Quote from Oleri

I cannot close the video window - no close button

Opera 57.0.3098.106

The next start of video shows this window with close button (and the same black screen) so it's ok

Same here.. even if i click play 20 times it dont start.

Hello together,

I moved your threads into our Video Problem Thread.

Could you tell me if this happens on all PTR servers or just on one? On wich one?

And do you know the ID from the Videos?

Greetings,

Pia

Quote from Pia_BF

Hello together,

I moved your threads into our Video Problem Thread.

Could you tell me if this happens on all PTR servers or just on one? On wich one?

And do you know the ID from the Videos?

Greetings,

Pia

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Hey Pia.

Its in both PTR 1 and PTR 3.. Just testet it on PTR3, And it starts with the video ID: 23309 when i refress it goes to video ID: 21785. And it stays there no matter how many times i refress, but video never shows.

Movies not yet working.

A movie worked once but after this episode I have no longer succeed in let it working

22478 stops video, reload does not work.

Hello togehter,

I moved your reports in the right thread

Also I passed the video IDs to our video partner, so they could try to find the error.

Greetings,

Pia

This two ads are terrible.

22103

21785

and they keep coming ......

21785 not starting

23408 not starting

22103 switching to 23408 and not starting

And I had just on video working

Здравствуйте, не просматривается видео, то есть не запускается.

Video 21785 und 22674 startet derzeit nicht auf dem aktuellen PTR 3

Videos doesnt loading and doesnt reloading

Filmy nie ładują się i nie ładują się ponownie

When playing videos from the widget I do not receive prize for watching second video. I always get the station bonus and the second video always plays, I just don't get the prize. This just started 1 or 2 days ago. When I first joined the session on PTR1 the videos worked fine. Now I only get the second prize if I watch from the train station

PTR 1 and 2 on Google Chrome

videos are very hit and miss..

sometimes I can watch one, very rarely will I ever be able to watch the bonus video. Majority of the time I cannot watch any videos at all.

Hello together.

What means 'you can't watch any videos'?

Does the video window doesn't open? Or does the videos not start or what does it looks like?

Greetings,

Pia

PTR1 - Video code in upper left corner - 24317 is a problem. I have to reload it multiple times before it will play, sometimes I have to refresh and then grab a different video to play. Which isn't to bad if it is the first one, for the station bonus, but when it's the second one, for the player bonus, I lose what ever prize I might have received.

video 21450 & 21 785 are not playing

20-30 clicks to get past "dead" videos is crazy!

Maybe a tweak to the random ad program to fix issue ?

PTR1 - Video code 24317 continues to be a problem. It was the only video that would come up during the previous end game, and it refused to play, so I could not watch a single one. Now, at the start of an era 1, it comes up frequently and it still will not play at all. I have to log out and log back in to grab a different video. Even then I only get the station bonus as it tends to grab 24317 for the personal bonus.

Please fix this video or remove it from the pool until a fix is found.